Types of service stations: specialised car service

Specialised car service centres are limited to working in one, chosen area. This type of car service centre came to us from the USA. About half of these service stations specialise in bodywork. The advantage of this type of service is that a small list of works makes it possible to mechanise some of them. Specialised service centres often purchase the newest and most efficient equipment. There are also many specialised centres in Europe, but they do not have such a narrow focus.

In specialised services, the client will be offered to perform one of the operations: Maintenance, diagnostics, tyre repair, disc repair, transmission repair. Working in one area, although it significantly limits the list of possible services, but allows you to achieve the highest possible quality of service in your area.

A specialised service centre can offer the customer one operation: maintenance, diagnostics, tyre repair, disc repair, transmission repair.

The specialised technical centre is independent in its structure, it independently establishes the regulations of work and the list of services. The result of such restrictions is justified, highly specialised centres provide efficient services at a high level.

Specialised technical centres

Car owners need to know that a one-stop shop will not always offer their services to everyone, this is due to the variety of car brands. All cars have individual characteristics and features. They require special technical documentation to be serviced, which is provided by the manufacturer.

Universal service centres, unlike specialised ones, accept different cars with different problems for repair. Often, however, they will not be able to offer quick and efficient repairs. The problem is related to the specificity and ignorance of mechanisms and devices of a particular car, lack of equipment and skilled workers to solve some complex problems.

The narrow focus of specialised services allows them to accumulate experience in one direction, to purchase the most advanced equipment. Thanks to this approach, the professional level and quality of services within the same specialisation increases.

Pros and cons

Positive aspects of highly specialised centres:

• Performance of repair work at the highest level;
• Use of innovative technical equipment, tools;
• Operativeness of order fulfilment;
• Affordable cost of services;
• There are options to choose spare parts.

These advantages are made possible by a highly specialised approach to ensure efficiency and quality control.

But on the flip side, specialisation can have disadvantages. Often car breakdowns are combined. As an example, the car after the accident has defects in the body and engine, the owner of the car will be difficult to contact and go to different services to repair the body and rebuild the internal combustion engine.  

Specialised technical centre – is not a bad choice for quality auto maintenance. It makes sense for owners of new cars to become a client of such centres, which specialise in a certain brand, when the warranty period of service at dealers is over.