LOKI PRO — A Unified Platform for Tesla and Rivian Diagnostics, Service, and Repair

Modern workshops specializing in electric vehicles are required to service a wide range of vehicle brands. At the same time, each model features its own electronic system architecture, service procedures, and software-specific characteristics.

Using multiple diagnostic platforms for different manufacturers not only complicates the technician's work but also increases vehicle service time:

• First, technicians must constantly switch between different software applications, each with its own interface and workflow.
• Second, not all required operations are available within a single tool. For example, diagnostics may be performed in one application, a service procedure in another, while programming or configuration changes require a third.

The less time a technician spends searching for the right software, connecting additional hardware, and switching between different applications, the more time remains for actual diagnostics and fault repair. That is why LOKI PRO combines Tesla diagnostics, Rivian diagnostics, service procedures, configuration, and programming functions within a single hardware and software platform. This approach allows workshops to use one tool for servicing vehicles from two manufacturers.

A Modern Approach to Tesla and Rivian Diagnostics

LOKI PRO was developed as a professional platform that helps technicians do more than simply access a vehicle's electronic systems. Its primary goal is to help identify the root cause of a fault as quickly as possible and perform the required service operations. Most standard diagnostic procedures are automated, reducing troubleshooting time and minimizing the risk of errors during vehicle servicing. This approach is especially valuable for technicians who are just beginning to work with Tesla and Rivian vehicles, enabling them to master complex diagnostic procedures more quickly.

Equal attention has been given to connection convenience. The diagnostic module connects to a computer via USB, ensuring stable data transmission, while support for CAN, CAN-FD, Automotive Ethernet (1000BASE-T1), and Ethernet enables work with electric vehicle electronic systems without additional media converters or non-standard connection schemes.

Effective diagnostics of modern electric vehicles are based on analyzing a large number of parameters. LOKI PRO provides access to extensive Tesla Live Data, vehicle information, and electronic system parameters. The same approach is implemented for Rivian diagnostics, allowing technicians to analyze multiple systems simultaneously, create graphs, build custom diagnostic presets, and identify the root cause of faults much faster.

Special attention has been given to high-voltage battery diagnostics. LOKI PRO provides advanced tools for analyzing the condition of high-voltage battery packs, including the Tesla high-voltage battery. The platform allows technicians to evaluate the condition of individual bricks, monitor the state of charge, detect module imbalance, analyze operating history, and view the voltage, capacity, and internal resistance of each module. Additional BMS functions are also available, including resetting service alerts, changing the Smart Fuse type, and updating the Smart Fuse installation date. This comprehensive functionality enables a much deeper assessment of the high-voltage battery's condition while supporting essential service operations.

A Tool That Supports the Entire Repair Process

In modern electric vehicles, installing a new component or control unit is rarely the final stage of a repair. Nearly every major vehicle component communicates with multiple electronic control units. As a result, replacing a component is often followed by a series of additional operations:

• pairing the new control unit with the vehicle;
• VIN learning;
• changing the vehicle configuration;
• synchronizing system parameters;
• activating the required functions.

Successful Tesla repair and Rivian repair today depend not only on the quality of mechanical work but also on correctly performing software operations that integrate the new component into the vehicle's electronic architecture.

LOKI PRO provides the tools required to perform these operations directly from the application. All Tesla and Rivian models support vehicle configuration editing, Tesla programming, Rivian programming, and manufacturer-specific diagnostic tasks.

Documenting Diagnostic Results

In addition to diagnostic and service functions, LOKI PRO enables users to quickly generate diagnostic reports that can be used both as internal workshop documentation and as a clear way to explain the vehicle's technical condition to customers. Users can select exactly which information should be included in the report. The finished document is formatted for convenient printing and may include the workshop's branding and company details.

Conclusion

Modern Tesla and Rivian vehicles are complex hardware and software systems that require specialized diagnostic tools for effective servicing. LOKI PRO combines Tesla diagnostics, Rivian diagnostics, vehicle data analysis, high-voltage battery diagnostics, service procedures, configuration, and programming within a single platform. Continuous platform development makes LOKI PRO an effective solution for workshops specializing in Tesla repair and Rivian repair.